Why us?

DAWSON Telecom Matches
The Right Solution For Your Business

Since 2004 we have been matching custom phone installations that suit our clients business needs. Unlike some of our competitors we test your internet to confirm that you have the bandwidth to accommodate your new cloud-based phone system. With our continuously expanding list of partnered technicians and service providers across Canada, we are sure to be able to match you with the right solution for your business needs.

Canada Wide Sales and Service

Over 5000 Businesses
Have Trusted DAWSON Telecom Network
Since 2004


We Proudly Provide


Get started quickly using your current phone number and preconfigured phones to connect to the internet in no time, no complex hardware required.

  • With the integration of 90+ enterprise-grade features along with industry-leading network call quality and uptime.
  • System management and call reporting features are handled from a single web-based portal.

A Cloud Phone System That Works Where and How You Do

The way you communicate should be able to fit the way you work. With everything you need always handy on any device, in any location, Avaya Cloud Office by Ring Central lets you simplify the way your business communicates. 



  • Emergency Service and Parts Replacements for Avaya IP Office and Nortel Networks
  • Meridian Telephone Systems
  • Telephone Systems Support – Most issues can be resolved right over the phone.
  • Service Contracts for Avaya, Nortel Networks, Meridian, Norstar, Norstar BCM. (1 to 5 year service contracts available.)
  • Voice mail installations, Call Centres, Call Monitoring and Call Recordings Systems.


  • Phone systems/ Telephone systems in the Lower mainland and Vancouver Island.
  • Complete analysis and quote on services required.
  • Free Consulting for Telephone System upgrades or replacement.
  • New or used telephones.


We provide you with a complete solution for your cabling needs, and we only use quality jacks, cable, and termination equipment. Our cable technicians are trained and certified with the various suppliers, and we can certify your cabling services if required. We look to provide you with quality cabling services, using quality parts and qualified technicians at competitive prices.

As the data cable is the backbone of your data system, so is the telephone cable integral to your telephone system. Trying to install lower cost telephone cable, jacks and termination equipment, while enticing at the front end, can only serve to cost more in the long run with slower data speeds, and unreliable connectivity.


See what our customers are saying after receiving a custom matched phone system.

We called this company out of the blue when our Meridian phone system was having issues and Ken recognized our urgent need immediately. Knowing we are a pizza restaurant with deliveries and pickups and how much we rely on our phones, he came within the hour and provided a solution right away to get us up and running. We have since called him several times with queries and other problems and his response time is amazing. He does not try to over-sell you but tries hard to keep us within budget. He is very knowledgeable on our old system and also briefing us on the newer systems that are out there. He was very reasonably priced. We would not hesitate to continue to use Dawtel and would highly recommend them.

Me-n-Ed’s Pizza Parlour

We asked Ken Dawson of Dawson Telecom to relocate our 16 station Avaya system.

Ken’s team wired our new location and took care of moving and reprogramming our system in its entirety.

Ken’s team thoroughly tested everything and ensured we were fully operational before our reopening.

We have also relied on Dawson Telecom for our service needs for the past year. Although our needs have been few, Ken and his team have been very responsive and have exceeded our expectations.

Maurice Lavoie
Maurice Lavoie
Operations Manager at EMCO HVAC